We collect information from you when you register on our site, place an order, subscribe to our newsletter, or fill out a form.

Device Information

When you visit our site, we automatically collect information about your device, including your web browser, IP address, time zone, and certain cookies. We also collect data on pages you view, search terms that referred you, and how you interact with our site. Device information is gathered through:

• Cookies — Data files placed on your device, often including an anonymous unique identifier.
• Log Files — Track actions on our site and collect data such as IP address, browser type, ISP, and timestamps.
• Web Beacons, Tags, and Pixels — Electronic files that capture how you browse the site.

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Order Information

When you make or attempt to make a purchase, we collect details such as your name, billing and shipping addresses, email address, and phone number.

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Personal Information

"Personal Information" refers to both Device Information and Order Information collectively.

When you purchase a product, we request personal details for contact and billing, including financial information such as your credit card number and billing address. This information is used for billing and order fulfillment, and to contact you if any issues arise with your order.

When you visit Dime Hair Collection, information is collected from your computer, mobile phone, or other access device. This may include your IP address, device identifiers, operating system, location, mobile network, and web log data such as browser type, traffic, and pages accessed.

We also collect information about transactions and other activities on our website, as well as device data used for fraud prevention.

Our primary purpose in collecting personal information is to provide a secure, efficient, and customized experience. We use Order Information to process and fulfill orders, handle payments, arrange shipping, and provide invoices or order confirmations.

We also use your information to:

• Communicate with you about your order or account
• Process transactions and provide notices
• Resolve disputes, collect fees, and troubleshoot issues
• Prevent illegal activities and enforce our User Agreement
• Screen for potential fraud
• Offer information or advertising related to our products, according to your preferences

We use Device Information to screen for risk and fraud — particularly through IP addresses — and to improve our site by analyzing customer browsing patterns and marketing efforts.

Upon placing an order, you will receive an email confirming your purchase. Our team is here to assist with any questions or concerns related to your order.

We do not sell, rent, or trade your personal information with third parties. We only share your information with third parties as necessary to fulfill the purposes described in this Privacy Policy.

We reserve the right to disclose your personal information as required by law, or if necessary to protect our rights or comply with a legal process such as a court order.